Public Safety & Healthcare

In 2023, calls to the European Emergency Number 112 accounted for 62% of all emergency calls across ...

During an emergency call, the quality of communication between the caller and the Emergency Control ...

According to McKinsey, poor data quality and lack of integration can reduce productivity by up to 20...

In the handling of 112 emergency calls, caller location is a critically important factor. EU Directi...

Emergency Control Rooms are part of critical infrastructure ecosystems, and their operational contin...

Emergency control centers operate in highly complex environments. Operators face daily challenges su...

Training operators within Emergency Control Rooms plays a critical role in ensuring optimal call han...

In Italy, hydrogeological emergencies are a long-standing structural challenge, linked to the countr...

The ability to simultaneously use voice, video, and text messages represents a major advancement in ...