Training operators within Emergency Control Rooms plays a critical role in ensuring optimal call han...
Public Safety & Healthcare
In Italy, hydrogeological emergencies are a long-standing structural challenge, linked to the countr...
The ability to simultaneously use voice, video, and text messages represents a major advancement in ...
Using social media for emergency communication has been studied for years. EENA – the European Emerg...
Adverse events requiring Civil Protection intervention demand coordination at local, provincial, and...
PSAPs are critical components of national security infrastructures. With increasing reliance on digi...
Italy is one of the European countries with the highest risk of environmental disasters compared to ...
Over the years, government bodies and major international agencies in the field of Emergency Managem...
CAD (Computer-Aided Dispatch) is the cornerstone technology in a PSAP, serving as the software platf...









