Public Safety

Emergency control centers operate in highly complex environments. Operators face daily challenges su...

Training operators within Emergency Control Rooms plays a critical role in ensuring optimal call han...

The potential opportunities that Artificial Intelligence offers for Emergency Operations Centers hav...

The ability to simultaneously use voice, video, and text messages represents a major advancement in ...

Using social media for emergency communication has been studied for years. EENA – the European Emerg...

PSAPs are critical components of national security infrastructures. With increasing reliance on digi...

Over the years, government bodies and major international agencies in the field of Emergency Managem...

CAD (Computer-Aided Dispatch) is the cornerstone technology in a PSAP, serving as the software platf...

The use of Artificial Intelligence as a tool for preventing and improving the service of 112 has bee...