Training operators within Emergency Control Rooms plays a critical role in ensuring optimal call han...
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The potential opportunities that Artificial Intelligence offers for Emergency Operations Centers hav...
The ability to simultaneously use voice, video, and text messages represents a major advancement in ...
Using social media for emergency communication has been studied for years. EENA – the European Emerg...
PSAPs are critical components of national security infrastructures. With increasing reliance on digi...
CAD (Computer-Aided Dispatch) is the cornerstone technology in a PSAP, serving as the software platf...
In Europe, emergency systems have reached an established level of reliability and have demonstrated ...
On 16 December 2022, the European Commission published a Delegated Regulation with the aim of supple...
2020 revolutionized the way we communicate and work: the lockdowns advanced the adoption of new tech...